Terms and Conditions

TERMS AND CONDITIONS

These Terms and Conditions (the “Terms and Conditions”) govern the use of www.misma.ca (the “Site”). By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of the Site’s creators. This includes, but is not limited to images, text, logo, and anything that contributes to the composition of our Site.

Sale of Goods

These terms and conditions govern the sale of products available on our Site.

The following products are available on our Site:

  • Handmade pieces including but not limited to jewelry.

These terms and conditions apply to all the products that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our products are as accurate as possible.

Before making a purchase, please take into consideration that our products are handmade; therefore, you can find minor variations or imperfections due to the nature of the raw materials used such as stones. Also, the colour of the products on the Site may depend on various factors, including the configuration of your screen. All measurements provided in each product’s description are approximate; given that each piece is unique, the sizes could vary. 

We reserve the right to modify, reject or cancel your order if it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

  • Credit card; and
  • PayPal;

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

Shipping and Delivery

When you purchase products from our Site, the products will be delivered through one of the following methods:

  • Canada Post;
  • FedEx; or
  • UPS

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery time may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

If you purchase goods from us for delivery to a destination outside Canada, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your products to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

MISMA and the Site’s creators, directors, officers, agents, employees, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site, you indemnify and hold harmless MISMA and the Site’s creators, directors, officers, agents, employees, and affiliates for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of our Site or the violation of these Terms and Conditions.

Applicable Law

These terms and conditions are governed by the laws of the province of Ontario, Canada.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site. The clients must periodically consult the Terms and Conditions published on the Site to ensure they know and comply with what is established at the time of their purchase. 

Contact Details

Please contact us if you have any questions or concerns. Our email address is: contact@misma.ca. You can contact us through the Contact form available on our Site.